Terms and conditions for using emacris.ro
1. General information and company identification
This document sets out the terms and conditions under which you may use the emacris.ro website. Browsing the website, submitting contact forms or requesting appointments online implies acceptance of these Terms and Conditions.
The emacris.ro website is owned and operated by:
- Company: EMACRIS TRANS S.R.L.
- Registered office / working point: Dimitrie Paciurea Street, no. 62, Agigea, Constanta County
- VAT / company ID: RO 15563258
- Trade Register no.: J2003002036134
- General e-mail: office@emacris.ro
- Dispatch / office phone: 0745 582 724 / 0752 319 842
2. Services presented on the website
The emacris.ro platform presents the technical, logistics and transport services offered by EMACRIS TRANS S.R.L., including:
- Road freight transport (FTL) and forwarding services;
- Specialized truck service for heavy vehicles, semitrailers and utility vehicles;
- Spare parts and tire shop for commercial vehicles;
- RAR-authorized ITP station for cars, trucks, trailers and utility vehicles;
- Tachograph inspection, calibration and data download center;
- Professional tire service and washing / cleaning services for semitrailers;
- Secured parking for trucks and tractor-trailer combinations;
- Car wash.
3. Online appointments and quote requests
Forms and contact links available on the website are intended to help users request information, appointments, quotations or technical support. Sending a request does not automatically represent a confirmed order or booking.
Appointments, prices and service availability are confirmed only after direct communication with the EMACRIS TRANS team.
4. Prices, availability and information accuracy
Information displayed on the website is provided for presentation purposes. Prices, schedules, stock availability and service conditions may vary depending on operational capacity, vehicle type, route, requested parts or technical assessment.
We make reasonable efforts to keep the website accurate, but occasional updates or corrections may be necessary.
5. User obligations
Users agree to use the website in good faith, without actions that may affect its operation, security or availability. Information submitted through forms, e-mail or phone must be accurate and relevant to the request.
6. Intellectual property
The website structure, texts, graphic elements, images, layout and other materials belong to EMACRIS TRANS or are used with permission. They may not be copied, reproduced or reused for commercial purposes without written approval.
7. Limitation of liability
EMACRIS TRANS is not liable for temporary website interruptions, technical errors outside its control or decisions made by users based solely on general information presented on the website. For operational decisions, users should request direct confirmation from our team.
8. Personal data protection
Personal data submitted through the website is processed according to the Privacy Policy. Cookie usage is described separately in the Cookie Policy.
9. Complaints and dispute resolution
Any complaint or request regarding website usage or the services presented may be sent to office@emacris.ro. We will analyze the request and reply within a reasonable time, according to the nature of the situation.
10. Changes to the terms and conditions
EMACRIS TRANS may update these Terms and Conditions whenever necessary. The applicable version is the one published on the website at the time of access.